Protecting our customers' privacy is an important priority at Netbu Mobile and we are committed to maintaining strong and meaningful privacy protections. The privacy of your information is a significant responsibility and we value the trust you place in us.
Information we collect and how it is used
We collect information when you communicate with us and when you use our products, services and sites. This includes information you provide such as name and contact information, images. Service and device information we collect includes call records, websites visited, wireless location, application and feature usage, network and device data including battery life and apps on your device, product and device-specific information and identifiers, router connections, service options you choose, mobile and device numbers, video streaming and video packages and usage, movie rental and purchase data, TV and other video viewership, and other similar information.
We use the information we collect to deliver and maintain products and services; establish, monitor and maintain your account; help us improve and personalize our services, and research and develop new products and services; authenticate you; determine your eligibility for new products and services, and deliver marketing offers to you.
When you establish an online account or register on our sites or apps, we may collect information about your user identification, password and secret questions and answers. We use this information to authenticate you when you sign in.
Information provided to us by third parties
When you purchase products or apply for service with us, we may obtain credit information about you from outside credit reporting agencies to help us with customer authentication and credit-related decisions. If you lease your residence, we may have information about how to reach your landlord and whether landlord permission is required to install our facilities.
When you use social media credentials to login to a website or a mobile app, we may collect information about your social media profile, such as your interests, “likes” and friends list. We use this information, for example, to personalize your experiences and marketing communications, to enhance our services, and to better serve you. You can control this data sharing via options in your social media accounts.
Information collected on Netbu Mobile websites and apps
When you use Netbu Mobile websites and apps, information is collected about your device and your visit including browsing, searching and buying activity as you interact with our sites and apps; device numbers and identifiers; account information; information about your connection, including your device's browser, operating system, platform type and Internet connection speed. We use this information for operational, performance measurement and other business purposes; and to help us deliver more relevant marketing messages on our websites. This information is also used to tailor the content you see, manage the frequency with which you see an advertisement, tailor advertisements to better match your interests and understand the effectiveness of our advertising. We also may use this information to assess the effectiveness of our sites and to help you should you request help with navigation problems on our sites.
Mobile Advertising program helps make marketing you see more personalized and useful to you across the devices and services you use. This program shares information with Admob (formed by Google).
We do not share information that identifies you personally outside of Netbu Mobile as part of this program other than with vendors and partners who do work for us. We require that these vendors and partners protect the information and use it only for the services they are providing us. You have a choice about participating in this program.
Information security and data retention
We work hard to protect personal information that we collect and store, no program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information. Netbu Mobile maintains security and incident response plans to handle incidents involving unauthorized access to private information we collect or store.
Accessing and updating your information
We strive to keep our customer records as accurate as possible. You may correct or update your information by accessing your account online and providing the updated information there. You will need to provide proper identification and you may examine records that contain personally identifiable information about you and no one else. If you believe any of your personally identifiable information is inaccurate, we will work with you to ensure that corrections are made.
Changes to this policy